GoFreight

GoFreight Tracking 

Guest Version

Cargo tracking has been an important part of customer experience in freight forwarding as customers need the real-time information of their cargo to maximize their action. 

Now, we will guide you on how to use GoFreight Tracking.

Your Tracking Portal

Tracking Portal for your customers. 

https://yourcompanycode.gofreight.co/tracking

• Operation

GoFreight Shipment Entry

Before we go to the tracking site, you need to input shipment details in the GoFreight system. In this section, we will guide you on how and where you should enter the shipment information. 

Let’s start with the Ocean Import shipment for an example:

1. Basic Entry

• How to add a new shipment:

1. Go to the Navigation bar on the left hand side, select “New Shipment” under “Ocean Import” section.

2. The cells with red asterisk are the compulsory info you must fill in. If you have multiple HB/L under one MB/L, click “Add HB/L” to add more HB/L and remember to save.
   
   

**Note: We suggest you complete the information as detailed as you can. The more information you maintain, the more details will show in the tracking portal.

2. Container & Item Entry 

   Scenario 1 : One HB/L

• How to enter container number

1. Go to the “Container & Item” tab. Click on MBL# to expand. Please enter container No. here and click “save”. Container No. will auto sync to HB/L as well.

   Scenario 2:  Multiple HB/L

• How to assign container to different HB/Ls

1. Please click on the purple icon  “Assign Container” at the upper right corner. 

2. Assign your containers to each HB/L. In this case, we’ve assigned CNTR1 to the HB/L in yellow and CNTR 2&3 to the blue one.

**Note: We suggest you complete the information as detailed as you can. The more information you maintain, the more details will show in the tracking portal.

3. Doc center

• How to synchronize documents to tracking portal

Whenever you click “Tools” on MB/L or HB/L to generate documents, select “Download PDF” , “Print PDF” or “Email” on top of the page, GoFreight will save the file to “Doc Center” automatically.

• Tracking Portal

Your Tracking Portal

https://yourcompanycode.gofreight.co/tracking

Example:

**Note: Please ensure your GoFreight system stays logged in while accessing the tracking portal.

**Note: Tracking shipment view is based on each GoFreight user permission setting. 

Tracking Shipment Entry

When you enter the tracking shipment entry, you can see our system split into 3 sections to better visualize your shipment status. 

1. Basic Info.

In the upper section, you can see the basic shipment information you input in the GoFreight, Including MB/L, HB/L, POL/POD, and Status & Requirements.

Therefore, we suggest you complete the information as detailed as you can. The more information you maintain, the more details will show in this entry.

Status & Requirements: This section indicates the status of shipment requirements. There are 3 steps with different colors of the status reminder: Not Applicable (Gray) , Unfinished (Orange), Complete (Green).

Here are the conditions to trigger the requirement status:

Ocean Import Status Trigger :

Air Import Status Trigger:

2. Container Details

In the middle section, you can view container details, including container no., type, size and etc.. Likewise, we suggest you complete the information as detailed as you can. The more information you maintain, the more details will show in this entry.