GoFreight Tracking - Client User Guide

Limited/Unlimited Version


Cargo tracking has been an important part of customer experience in freight forwarding as customers need the real-time information of their cargo to maximize their action. 

Now, we will guide you how to use GoFreight Tracking.


  • Your Tracking Portal

Tracking Portal URL provided from your freight forwarder. 

https://xxx.gofreight.co/tracking


Example:


  • Login Entry


You will receive the Login ID and password from your freight forwarder. Please enter it and you will have access to all your shipments. 


You can easily find any shipment with important information, such as ETD and ETA, and other documents. Once the arrival notices are generated in GoFreight, you will be able to view or download them directly in the tracking portal.



  • Shipment List View

GoFreight offers 5 departments for users to track shipment: Ocean Import, Ocean Export, Air Import, Air Export and Warehouse.

You can quickly view the information of each shipment on the list, such as MB/L, HB/L no., POL/POD, and etc.



  • Filter

If you’re looking for a specific shipment, you may click “Filter” at the upper right side and search it by entering keywords or other criteria.





  • Shipment Entry 

When you enter the tracking shipment entry, you can see our system split into 3 sections to better visualize your shipment status. 

In the upper section, you can see the basic shipment information, Including MB/L, HB/L, POL/POD, and Status & Requirements.

You can easily see the action has been done yet to better track the status by the Status & Requirements section.


In the middle section, you can view container details, including container no., type, size and etc.


In the lower section, you can see the documents of the shipment and contact person information. 


You may click the buttons to preview and download documents here.